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Our customer, a car dealer for luxury brands, started with one location, an attached workshop with ten employees and was initially a local family business with basic equipment for the activity: With a Microsoft Small Business Server under the table, for the basic functions such as e-mail (Microsoft Exchange Server), document storage (file server) and EPR as well as CRM.
The rapid development within 4.5 years with an increase to 100 employees and the opening of subsidiaries with associated showrooms and workshops throughout Germany posed new challenges for the IT infrastructure.
CloudKleyer’s task was defined as follows:
Special challenge:
Home office provisioning presents many a company with unexpected difficulties. It already begins with the currently problematic procurement of end devices such as notebooks/laptops, which cannot be provided and set up quickly enough for the employees.
Employees who are already able to use a home office often have the problem that their IT infrastructure (PC, printer, database, backup system, network) in the office has to cope with a large number of parallel connections via the public Internet. If additional data with a very large volume such as 3D design data or images are processed in a very high quality, the available bandwidth of the company’s public DSL connection is quickly exhausted.
This problem currently exists not only with the company DSL connection, but also with the connection of the employee at home. The establishment of a suitable infrastructure or an adaptation of the existing structure for work from home or on the road is often a costly and planning-intensive undertaking.
The Matrix communication system is being used more and more by companies and authorities to make communication more secure.
The Matrix is an open communication protocol for real-time communication. The special feature of the Matrix is the integrated encryption.
To use the protocol, the client Riot.im is required. The Client Riot.im is a cross-platform free software for chat, IP telephony and video telephony using the Matrix protocols.
All conversations between the participants via the free software are thus secured.
For all those who want to test communication via Riot.im without obligation, CloudKleyer offers an installed version on its own server in Frankfurt am Main. No additional effort is therefore required for use.
Microsoft Exchange Server with payment by mailbox, Software as a Service (SaaS), central management of e-mails, appointments, contacts and tasks
Price per mailbox with 5 GB mailbox size
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